Organisational Development

Welcome to Organisational Development

Why do we exist?

The Organisation Development team (OD) exists to support the organisation, teams and individuals to thrive.  We are a small team committed to investing in improvements around the design of the organisation, its culture, our behaviours, leadership and personal and professional development.  Our key focus, and the reason we get out of bed in the morning, is ultimately to support our BTH family to have a great experience in work, be skilled to be at their best and invest in the future of the organisation’s leaders.

Our definition of OD from a people profession perspective is ‘a planned and systematic approach to enabling sustained organisational performance through the involvement of its people’.


Here at BTH, The OD team comprises of Learning & Development (L&D), Culture, Talent and Leadership.  We are here, providing support right from the very start.

Our focus is very clear – we exist to:

1. Provide an excellent employee experience... supporting our people to have a good day at work and receive the care and support they need. We begin at the start of the employee journey, creating this Finding your Feet’ booklet. We have been overwhelmed with all those that have contributed to the creating it and who have shown their support in helping new starters to have the best possible experience. We hope that it continues to evolve.

As you do find your feet in your team, if there is anything you feel that we could include in the Onboarding experience, then do get in touch at We are always happy to receive feedback and suggestions.

2. Develop people to be at their best and maximise their potential...

...this is where we aim to support you to access brilliant development opportunities to thrive in your role and deliver excellence. We are growing the workforce! To help maximise your potential we will support you to complete any required and mandated training, provide training in soft skills training which we encourage you to attend. As you will see, we really do focus on the positive impact of meaningful and positive conversations or informal chat! Here are just a sample of what we offer:

  • Maximising Your Potential – Appraisals & Talent Conversations
  • Succession Planning
  • Everyday Coaching Conversations
  • Courageous and Confident Conversations
  • Coaching & Mentoring
  • Mini 360

If you are interested in any of these, there is more information regarding all the OD offerings from the links to the right.

3. Invest in our leaders... all levels, to create a culture of compassion and inclusion. We recognise that maintaining high quality, safe and effect care, we need to lead and manager our staff that is in line with our values. We’re here to support our managers and leaders throughout their journey and there are a number of leadership courses and training we offer at BTH; some delivered by our OD Leadership Manager and others delivered by our dedicated HR Colleagues.

  • Leadership Development Programme (LDP)
  • Collaborative Leadership Programme (CLP)
  • Senior Collaborative Leadership Programme (SCLP)
  • New Consultants Leadership Programme (NCLP)
  • Leading for Clinical Quality (L4CQ)
  • Board and Executive Development Programme

When should I contact the OD team?

Every member of the OD Team welcomes contact from anyone, even if is just for a chat over a brew. We do all have our own professional specialities and can be contacted at where the most relevant member of the team will get in touch.

Although this isn’t an exhaustive list, we can be contacted for things such as:

  • Further information on our training programmes
  • Help and support in completing your appraisals
  • If you would like a coach or mentor to support you to be your best
  • Any comments, questions, or suggestions for this Finding your Feet Booklet
  • Any comments, questions, or concerns in relation to your Local Induction
  • High performance team interventions
  • Psychometric testing
  • Leadership programmes
  • Simply, an ear to listen to how things are

Everything the OD Team is working to achieve, fits perfectly into the ‘Employee Cycle’ – this depicts the journey staff embark on when they join us, and we have made a commitment to our people at every stage.

You will notice a larger scale mural of the information above, on the Mezzanine at the main entrance of the hospital. When you pass by, do take a minute to stop and reflect – at what stage of the cycle are you at and what else you might need from us to look after you.