A quick guide to UNISON

UNISON is one of the UK's largest trade unions, serving more than 1.3 million members.

We represent full-time and part-time staff who provide public services, although they may be employed in both the public and private sectors. Our members work in local government, health care, colleges and schools, the police service and the voluntary sector as well as in transport, the electricity, gas and water industries.

Find out more about the benefits of being a member

We support our members by helping them to improve their working conditions in a number of ways.

  • We help and advise individual members who are facing difficulties at work.
  • We help our members to group together to campaign for improved working conditions.
  • We represent our members in negotiation with employers.
  • We make sure our members get equal treatment and fair pay.
  • We offer a wide range of benefits to our members, from free legal and welfare advice to offering big savings on services such as home insurance.

Find out how to join UNISON

Where to get advice


We offer a direct line for UNISON members to get information and advice on all aspects of their employment from pay and conditions, to training opportunities or legal advice. Have you got a question? Call UNISONdirect on 0845 355 0845.

Your local represntative

As a member, your personal contact is your local rep. If you have any questions about your membership or conditions in your workplace, your rep can help you. Your rep can be found by contacting your local UNISON branch. If you don't know which branch you are in or how to contact them, UNISONdirect can help.

UNISON Knowledge

If you're looking for information on topics such as health and safety, pensions, employment rights, pay, bullying and discrimination or others at work you can find out more in UNISON Knowledge.

How UNISON works

UNISON organises around service groups, bringing together members who work in similar areas: local government, health care, higher education, police and justice, community, water, environment and transport and energy.

Find out more about service groups

Your local branch

Our representatives volunteer their services at more than 1,000 branches throughout the UK.

You may find that there is a UNISON branch at your place of work if you work in the public sector. NHS hospitals, town halls or colleges and other large public sector workplaces will have their own UNISON branch.

Your regional office

We have 12 regional offices throughout the UK, employing over 800 people who support our branches and representatives.  Contact your regional office.


UNISON Centre is in central London and employs more than 400 people. Contact UNISON Centre.