Ward Teams

Nursing Team

Each ward is led by a Ward Manager. The Ward Manager is responsible for the care that you receive on their ward and ensuring that the ward runs smoothly. They will support their team to develop a plan of care for you whilst you are at Clifton Hospital and ensure that goals for your stay are developed with you. They will also ensure that your length of stay in hospital is only as long as necessary and will be proactive in ensuring your timely discharge back home or to another care provider. They are here to answer any queries or concerns that you or your relatives might have so please ask to speak to them.

The Ward Managers at Clifton Hospital are:

Ward 1 – Linda Broadbent
Ward 2 – Helena Palin
Ward 3 – Tracy White
Ward 4 – Justine Richards

The Ward Manager is supported by two ward sisters and/or charge nurses to ensure that high standard of care are delivered to patient.

Ward Managers and Sisters/Charge Nurses can be identified by their navy uniform.

picture of a complaints poster

Posters like this can be found near ward entrances.

Each ward team also consists of Staff Nurses (light blue tunic uniform) and Health Care Assistants (white uniform) who will provide hands on care to patients and support you in your daily activities.

Therapy Teams

Physiotherapists, Occupational Therapists and rehabilitation assistants also play a big part in your rehabilitation at Clifton Hospital. These staff work across all wards at Clifton Hospital working with the nursing staff to provide care and rehabilitation to patients.

The therapy Team Leader at Clifton Hospital is:

Lindsay Hetko

The therapist will work with you to assess your abilities and needs and develop your rehabilitation goals. The input that you receive will be tailored to your individual needs and this will be discussed with you. These are the people who will ensure that your independence is supported to the best of your ability. They will also highlight any additional support, equipment or needs you have on discharge.

The majority of therapists work Monday to Friday with a small team working weekends to supports newly admitted patients and ongoing rehabilitation.

The therapy staff are supporting the development and training for our Health Care Assistants (HCA) in enhancing their understanding of the therapeutic approach within a rehabilitation setting. They will develop competencies within a therapeutic approach to include:

  • Bed transfers
  • Chair transfers
  • Toilet transfers
  • Functional personal care tasks
  • Mobilising with walking aids

This education will enhance every interaction with patients on the wards who are on the rehabilitation pathway.

The therapy staff engage the patient on each ward to take active part I the exercise groups and the educational session in relation to energy saving techniques, adaptive functional skills and fall related information.

Other professionals may also be involved in your care; these include members of the hospital discharge team, social workers, dieticians, speech and language therapists and pharmacists.

To help you identify staff members each member of staff wears a name badge.

Clifton Hospital is an advocate of the #hellomynameis campaign and staff should introduce themselves to patients when they first meet them. Staff wear visible yellow badges to aid patients in identifying who is looking after them.

The campaign was started by the late Dr Kate Grainger and it is right that we share with you her words regarding the campaign –

“Hello, my name is Dr Kate Granger MBE and I’m the wife of Chris and the co-founder of the #hellomynameis campaign.

“I’m a doctor, but also a terminally ill cancer patient. During a hospital stay in August 2013 with post-operative sepsis, I made the stark observation that many staff looking after me did not introduce themselves before delivering my care. It felt incredibly wrong that such a basic step in communication was missing. After ranting at my husband during one evening visiting time he encouraged me to “stop whinging and do something!

“We decided to start a campaign, primarily using social media initially, to encourage and remind healthcare staff about the importance of introductions in healthcare.

“I firmly believe it is not just about common courtesy, but it runs much deeper. Introductions are about making a human connection between one human being who is suffering and vulnerable, and another human being who wishes to help. They begin therapeutic relationships and can instantly build trust in difficult circumstances.”

Clinical Matron of Clifton Hospital, Courtney Bickerdike

Clinical Matron Courtney Bickerdike wearing her #hellomynameis yellow badge

Advanced Practitioners

Clifton Hospital is supported by a team of Advanced Practitioners who review patients within 48 hours of admission to Clifton Hospital. They work as part of the multidisciplinary team. Advanced Practitioners will review patients as required including if you become unwell and will ensure you receive the right treatment if needed.  Advanced Practitioners are nurses and therapists that have undertaken further training and development to provide advanced care to patients. They can also prescribe medications for patients like doctors do.

 Medical Staff

Patients that are either transferred or admitted to Clifton Hospital should be medically optimised meaning that they do not require ongoing medical care. However, we know at times patients do become unwell and therefore we have medical staff as part of our multidisciplinary team that support our Advanced Practitioners and nursing staff care for patient when needed.