Our Trust is signed up to the Hidden Disabilities Scheme. This means we have sunflower lanyards, ribbons and wristbands available for patients who have a disability that you might not be able to see and may need some extra help in our clinics. This could be, for example:
- A learning disability;
- A sensory loss, including difficulty seeing or hearing;
- A physical disability that may not be obvious;
- Anxiety or any other mental health condition.
What happens when you wear a sunflower lanyard?
We understand that not everyone with a hidden disability requires additional support. We believe our sunflower products are an easy way for you to let us know if you do.
Our staff will spot the lanyard and recognise that you may need a little extra help or time. They may ask you if there is anything they can do to help you within your appointment or hospital stay. They will not know what your particular disability is or what challenges you may face.
If you have specific requirements you can complete the card that comes with your lanyard to help us understand how we can support you better. You can also tell us what extra support you require, we will always be happy to help you.
How can I get a sunflower lanyard?
Simply pick one up from one of our health centres or hospitals. Just ask at any reception desk and they will provide you with a lanyard and card of your choice which is yours to keep. The lanyards are free and you do not need to provide proof of a disability. You can also request one ahead of appointments by contacting the Patient Experience Department on 01253 955520 / email@example.com.
Parents or Carers
If you are a parent or carer of a child with a hidden disability or additional needs, you can wear the lanyard on their behalf to appointments. We do have a number of Sunflower products available your child may wish to wear, such as ribbons, badges and stickers.
The Child size silicone wrist bands can also be purchased from the hidden disabilities store.