Contact Us

Please note: We are unable to answer queries or offer advice about specific patients and/or medical conditions through this website.

Think who can best help? If you are feeling unwell visit this page before travelling to Blackpool Victoria hospital. There maybe a more suitable alternative such as accessing your local pharmacy, GP surgery, Walk-in Centre and NHS 111. You can find information about all our services including their contact details in our A-Z of services.

For enquiries about hospital appointments please contact the relevant department directly. The number will be on your appointment letter/card. If you cannot find the department you require, please phone the main switchboard on 01253 300000.

Our postal address is:

Blackpool Teaching Hospitals NHS Foundation Trust
Trust Headquarters
Blackpool Victoria Hospital
Whinney Heys Road
Blackpool
FY3 8NR

Patient concerns and complaints

Patient concerns or complaints should be directed to the Patient Relations team. Call them on 01253 955588/89 or email bfwh.patientrelations@nhs.net They can help provide confidential advice to help people identify and resolve concerns.

Sharing compliments and feedback

A range of services are offered by our wider Patient Experience team: you can find out details about joining our Influence Panel and contacting our Chaplaincy team, rating our services and leaving a compliment or sharing a story.

Jobs and recruitment enquiries

All current vacancies can be found on our current vacancies page. This includes details of all jobs and how to apply for them. Please do not send your CV to us directly – we cannot accept job applications unless they are made through our current vacancies page.

Queries from, or relating to, recruitment agencies and wider employment matters should be addressed to bfwh.recruitment@nhs.net

Freedom of Information (FOI) and accessing other information

The Freedom of Information Act 2000 provides the public with access to information held by public authorities, including this NHS Trust. Freedom of Information requests should be made directly via the FOI section of our website. You can email directly here: bfwh.pso@nhs.net

People also have the legal right under the law to request access to health records and any other personal information we may hold about you. This is called a ‘Subject Access Request’ (click the link for more information) and can be made by filling in this form and emailing it to bfwh.data.access@nhs.net

Volunteering

The Trust has many volunteers who play a vital role – to find out more about joining their ranks visit our volunteers section, email bfwh.volunteers@nhs.net or call 01253 957994

Media/Press Enquiries

Members of the media or those with a related enquiry can contact our Communications team during normal working hours (8.30am-5pm Monday to Friday) by email at bfwh.trustcommunications@nhs.net or by calling:

  • 01253 956941
  • 01253 953059
  • 01253 957155
  • Or 01253 953538

For out of hours media enquiries, please call the main switchboard on 01253 300000 and explain it is a communications query.

See our latest news releases, or get more information on our Communications service and how it can help.