Maureen ignites culture for change

Blackpool Teaching Hospitals took a significant step towards change and improvement last week as the Clinical Quality Academy saw its first sessions of improvement science take place.

More than 50 participants, across ten separate QI projects began what will be a ten-month journey, looking at the fundamentals of how to make improvements to services and systems at the Trust.

The sessions were introduced by Chairman Steve Fogg, and were also endorsed by Chief Executive Trish Armstrong-Child who gave an impassioned plea to ensure that the CQA is given full support throughout its term.

One of the main highlights of the first three days of the CQA was a keynote speech by Maureen Bisognano, President Emerita of America’s Institute for Healthcare Improvement. Maureen’s talk on ‘Learning and Improving Together In Challenging Times’ proved to be a real inspiration for all of the Clinical Quality Academy colleagues.

Maureen’s talk looked at some key themes of change and improvement science including The Importance of Curiosity, Strengthening Interdisciplinary Collaborations, the concept of Muda (waste), Exnovate To Innovate and the highlighting the ‘What Matters To You?’ scheme, which many areas of BTH has already adopted.

It was an honour and a privilege for Blackpool Teaching Hospitals to host one of the world’s leading healthcare improvement exponents and we are delighted to offer the opportunity for all of our colleagues to share Maureen’s insight by watching her keynote speech in full.

Please click here to watch Maureen Bisognano’s talk along the theme of ‘Learning and Improving Together In Challenging Times.’

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