Display Single Record | Blackpool Teaching Hospitals NHS Foundation Trust

FOI Request

Description

Please advise of how your Freedom To Speak Up Guardian(s) assess and monitor staff’s experience of the service they provide
If they collect staff feedback, please advise how they do so, and when they started collecting such data
Please provide the staff feedback data collected so far
Please also disclose what the rate of response from staff has been to date, in terms of the % rate of response
If your Freedom To Speak Up Guardian(s) collects staff feedback via a specific form, please provide a copy of the feedback form
Please advise how many forms have been sent out by your Freedom To Speak Up Guardian(s), over what period the forms have been sent out and how many forms have been received back
Please advise what staff feedback data your Freedom To Speak Up Guardian(s) has submitted to the National Guardian’s Office and provide a copy of the submitted data
Please also disclose any guidance received by the trust or the Freedom To Speak Up Guardian(s) from the National Guardian’s Office on how to collect staff feedback, and any related correspondence between the trust and the National Guardian’s Office submitting feedback data or discussing the submission of feedback data

Response

We send out evaluation forms to those who have not submitted concerns anonymously and have been willing to share contact details so forms can be sent.
Evaluation forms have been sent out from August 2017 and forms are usually returned by email or post
Attached are anonymised copies of those which have been returned.
Our Trust does not record that level of data. Collecting data for staff satisfaction has proved to be a challenge with not all colleagues choosing to return a questionnaire.
Attached are anonymised copies of those which have been returned.
Forms are sent out at the conclusion of each concern to colleagues who have shared their contact details and have not raised the concern anonymously. Our Trust does not keep an exact record of the amount of forms sent, only the forms received back, of which there were 9.
None as they have not requested it.
We follow their general guidelines to ask for feedback and include the section around ‘would you use the FTSUG Service again should you have any concerns’.