A hospital website for young people now features a guide to services for children with special educational needs and disabilities.
Blackpool Teaching Hospitals NHS Foundation Trust’s young people’s website is promoting the ‘Local Offer’ guide to services on the Fylde coast and throughout Lancashire.
Local Offer provides a huge amount of information that is easy to access and is all in one place.
Fiona Jones, Patient Experience Officer for Child Health at the Trust, said: “The services your child will get will depend upon his or her individual needs.
“In each of the categories you see on the homepage of Local Offer online (for example education or health), you will find information about the types of services your child might qualify for and how and where you might get them.
“We have worked with children and young people to create short profiles of our children’s health services as a part of the Local Offer for children, young people and families and included a library of leaflets, videos and also information about inpatient facilities.”
The children’s website was created by the Trust with help from young patients who had spent time in hospital. It is full of engaging information for young people and the aim is to put their minds at rest before coming to the hospital for treatment.
Each children’s health service within the Trust, as well as the children’s day case surgery, clinic and wards, has easy to read profiles with contact information, pictures, a video and information about how to get help from them.
The site was created with the help of the hospital’s ‘Victoria’s Voice’ young patients’ advice groups and other local children. It is filled with informative videos such as what happens during a ride in an ambulance, what all the different departments in the hospital are, who they are likely to meet and what is going to happen.
There is information and leaflets about different conditions all laid out in a way that young people will be able to understand.
Fiona added: “We hope it helps children, young people and parents access information about their health and welcome any feedback about the site.”
The young people’s website can be found at www.bfwh.nhs.uk/childrens/
Blackpool Teaching Hospitals is covered by two Local Offers. They are: