Ward Process Improvement Programme launch event 

The new Ward Process Improvement Programme will initially bring eight wards together to share good practice, tackle challenges that impact on all of us and learn the latest thinking in improvement science to drive positive change.  

The first cohort of eight wards came together last week at a special event at the Village Hotel to share ideas and learnings and discuss ways in which we can improve patient flow. 

Speaking about the launch of the first cohort, Natalie Rixon, Urgent and Emergency Care Programme Director said: “It’s a really exciting moment to see the wards come together for our first learning event on the Ward Process Improvement Programme. 

“The system has been through so much in recent years, but this is a real reset moment and an opportunity to embrace the principles of good patient flow and ask ‘What is it that we can do every day consistently that makes a real difference?’ 

“The learning event was an opportunity for the ward teams. They know exactly what needs to be done, they have all the ideas, so it is time away to take those ideas forward and make them reality.” 

Deputy Chief Executive Steve Christian was one of the key speakers at the opening learning event and he said: “This improvement collaborative is really important because we know that the care we deliver day-in-day-out is outstanding, delivered by real experts. But is the care in a timeframe that is beneficial for patients? 

“By reducing patient waits for things like investigations or assessments – waits that can lead to harm through deconditioning, sleep deprivation, or hospital acquired infections – then we can provide that fantastic care and improve patient outcomes.” 

The first cohort of wards in the Ward Process Improvement Programme are below 

Ward 5  Ward 26  Ward 15a  Ward 35 
Ward 11  Ward C  Ward 23  Ward 37 



Will your ward be next?  We want every ward to join this programme over the coming year and would love to hear from you if you have ideas to share, please contact bfwh.qualityimprovement@nhs.net   

Posted in Rethinking Flow: The Patient Flow Improvement Programme, Uncategorized.