Positive patient feedback for Trust cancer services

A national survey of patient experiences on cancer services has reported a number of improvements for teams at Blackpool Teaching Hospitals NHS Foundation Trust.

The 2021 National Cancer Patient experience survey (NCPES) results, which were published last week, revealed improvements in the majority of questions, with the overall rating of cancer services at the Trust rising to 9/10.

The Trust also scored above the expected range for four questions, and for the first time has no questions scored below the expected range.

Reflecting on the results of the survey, Jessica Jones, Lead Cancer Nurse at the Trust said: “Obtaining feedback from patients is extremely important to drive forward quality improvements and shape services to better meet the needs of our patients.

“The National Cancer patient experience survey is a national survey designed to monitor national progress. We are very pleased to see significant improvements in patient experience at Blackpool Teaching Hospitals and an overall rating of care of 9/10.

“Along with Mr Arthur (Lead Cancer Clinician) I would like to congratulate the teams on their results and thank them for their hard work and commitment to improving cancer patient experience.”

Posted in Home Page, Press Releases.