The Patient Flow Improvement Programme

The Patient Flow Improvement Programme (PFIP) launched in July 2022 with a clear remit to oversee the hospital led improvement initiatives specific to patient flow. The programme foundations are based upon developing networks to address difficult and complex challenges together, identification and application of good practice and enhanced system resilience.

The Trust recognises the dedication and commitment from all colleagues to provide the best possible care for our patients, the patient flow improvement programme builds on the strengths of our teams to drive change and deliver the improvements that we all believe are important to enhance patient experience and outcomes, and staff wellbeing. Through effective teamworking, centred around respect, civility and trust we will move forward together and succeed together.

The PFIP workstreams have been benchmarked utilising the Getting it Right First Time (GIRFT) Summary Emergency Department Indicator Table (SEDIT) and a review of national best practice in order to focus our efforts on where the greatest improvement opportunities can be achieved.

In the winter of 2022, the PFIP programme was launched as ‘Rethinking Flow’ a movement aimed at encouraging all our Trust colleagues to embrace the possibilities of improving flow across all areas of the hospital.

How to get involved
We can all be leaders for change, and we are keen to hear from all colleagues who would like to learn more about the programme, please contact Natalie Rixon, Urgent and Emergency Care Programme Director: for further detail. We also plan to provide regular updates through the bulletin and are developing our SharePoint page.

Want to learn more about The Patient Flow Improvement Programme?

Click Here If You Are BTH Staff Member

Click Here If You Are A Blackpool, Fylde and Wyre Resident