Friends and Family Test

familyWe would appreciate two minutes of your time to fill out a very short survey called the Friends and Family Test where you will be asked if you would recommend our services to a friend or relative.

You will be able to rate your experience using an “extremely likely” to “not at all likely” scale, and optionally provide a written comment explaining what is working well and what is not in the Trust.

Please follow this link to complete the Survey.

The results and reviews so far are:

MonthNumber of
responses
Inpatient
Services
Emergency
Services
Maternity
Services
Community
Services
Outpatient & Day Case ServicesPaediatric
Services
November 18410095.80%97.08%94.87%98.64%97.27%97.72%
October 18411895.69%97.77%98.38%98.68%96.58%96.88%
September 18381595.38%95.49%92.77%97.40%97.72%93.45%
August 18370794.19%93.42%89.61%98.86%97.13%97.59%
July 18415495.96%87.80%93.33%97.87%97.55%94.70%
June 18410495.09%92.30%92.53%98.40%95.41%96.07%
May 18445695.94%94.71%97.42%97.62%96.03%94.90%
April 18411996.23%94.96%89.65%98.05%96.57%96.16%
March 18390496.22%94.72%95.86%97.70%97.68%95.37%
February 18377595.62%92.69%94.20%97.58%95.51%93.01%
January 18354796.79%93.02%92.21%98.85%97.11%98.16%

Alternatively, if you have a specific issue you wish to raise with the Trust, please contact our Patient Relations Team on 01253 955589.