Accessible Information Standard

At Blackpool Teaching Hospitals NHS Foundation Trust our aim is to ensure that people who have a disability, impairment or sensory loss are able to access information that they understand, and are able to communicate the support they need when using our health and care services.

The Accessible Information Standard improves the experience for our patients, parents, carers and service users. We aim to make all our experiences positive and inclusive.

As part of the Accessible Information Standard, our Trust is also working to meet the following standards:

  • Ask people if they have any information or communication needs, and find out how to meet their needs
  • Record those needs in a set way on patient records
  • Highlight a person’s file, so it is clear that they have information or communication needs, and clearly explain how these should be met
  • Share information about a person’s needs with other Trust Teams/Departments, NHS and adult social care providers, when they have consent or permission to do so
  • Act to make sure that people get information in an accessible way and communication support if they need it

Who is the accessible information standard for?

The Accessible Information Standard is for people with a disability, impairment or sensory loss, and is particularly useful for people who:

  • Are blind
  • Are deaf or have hearing loss
  • Are deafblind
  • Have a learning disability
  • People with (for example): Aphasia – this is an impairment of language, affecting the production or comprehension of speech and the ability to read or write
  • A mental health condition that affects communication
  • Many more!

The Accessible information Standard requires our Trust to make sure that people get information in different formats as appropriate for their own personal communication needs.

A – Z of Easy Read Health Resources – Locally and Nationally
Title Details Contact Details
A Picture of Health Version 2 Making health information easier www.apictureofhealth.southwest.nhs.uk/
Abuse A – Z Easy Health (+videos) Abuse. Stop It Now! | Easy Health
Alcohol A – Z Easy Health Alcohol | Easy Health
Alcohol & Smoking Making Health Information Easier Smoking and Alcohol | Easy Health
Anaesthetic A – Z Easy Health Having a General Anaesthetic | Easy Health
Anxiety Disorder Easy read Anxiety | Easy Health
Appointment Cards & Health Cards A – Z Easy Health www.easyhealth.org.uk
Asthma A – Z Easy Health All About Asthma | Easy Health
Attention Deficit Hyperactivity Disorder A – Z Easy Health (videos) www.easyhealth.org.uk
Autism A – Z Easy Health Autism | Easy Health
Back Pain A – Z Easy Health Low Back Pain | Easy Health
Behavioural Problems A – Z Easy Health www.easyhealth.org.uk
Bipolar Affective Disorder Easy read Bipolar Disorder | Easy Health
Blood Pressure A – Z Easy Health (+ videos) Blood Pressure | Easy Health
Blood Test A – Z Easy Health Blood Test | Easy Health
Bones A – Z Easy Health (+ videos) Bones | Easy Health
Bowel Screening Making Health Information Easier Bowel Cancer and Bowel Screening | Easy Health
Bowel & Bladder A – Z Easy Health (+ Videos) Bowel and Bladder Awareness | Easy Health
Breast Screening Making Health Information Easier Breast Cancer and Breast Screening | Easy Health
Breasts A – Z Easy Health Taking Care of Your Breasts | Easy Health
Breast Aware Making Health Information Easier Be Breast Aware | Easy Health
Cancer A – Z Easy Health (+ Videos) Cancer | Easy Health
Cervical Screening A – Z Easy Health An Easy Guide To Cervical Screening | Easy Health
Cervical Screening Making Health Information Easier Microsoft Word – Cervical Screening.doc (southwest.nhs.uk)
Chest and Lungs A – Z Easy Health www.easyhealth.org.uk
Colonoscopy for those with a learning disability Making Health Information Easier Colonoscopy
Colds and Flu A – Z Easy Health (+ Videos) Stay Well This Winter 2020 | Easy Health
Catalogue of Resources A – Z Easy read Health Facilitation Team www.2gether.nhs.uk
Communication A – Z Easy Health www.easyhealth.org.uk
Complaining A – Z Easy Health Complaints | Easy Health
Confidentiality A – Z Easy Health www.easyhealth.org.uk
Consent A – Z Easy Health Consent | Easy Health
Consent form Easy read – 2gether Trust www.2gether.nhs.uk
Constipation A – Z Easy Health www.easyhealth.org.uk
Contraception A – Z Easy Health Contraception | Easy Health
Contraception Making Health Information Easier Contraception | A Picture of Health | Making Health Information Easier (southwest.nhs.uk)
CT Scan Making Health Information Easier http://www.apictureofhealth.southwest.nhs.uk/
Dementia Easy read Health Facilitation Team www.2gether.nhs.uk
Dementia A – Z Easy Health Dementia | Easy Health
Dementia & Parkinson’s Disease A – Z Easy Health (+ Videos) Parkinson’s Disease | Easy Health
Depression Easy Read Depression | Easy Health
Diabetes A – Z Easy Health (+Videos) Diabetes | Easy Health
Diet Making Health Information Easier Diet | A Picture of Health | Making Health Information Easier (southwest.nhs.uk)
Doctors A – Z Easy Health Doctors | Easy Health
Do Not Attempt CPR (DNACPR) Easy read DNACPR
Downs Syndrome A – Z Easy Health Downs Syndrome | Easy Health
Dying Dying | Easy Health
Dyslexia A – Z Easy Health (+ Videos) www.easyhealth.org.uk
Dysphagia A – Z Easy Health Dysphagia | Easy Health
Ear Problems A – Z Easy Health www.easyhealth.org.uk
Ears Making Health Information Easier Ears | Easy Health
Easy Health A – Z A – Z Easy Health www.easyhealth.org.uk
EEG A – Z Easy Health EEG | Easy Health
End of Life Making Health Information Easier End of life | A Picture of Health | Making Health Information Easier (southwest.nhs.uk)
Endoscopy Making Health Information Easier Endoscopy | Easy Health
Epilepsy A – Z Easy Health (+ Videos) Epilepsy | Easy Health
Exercise A – Z Easy Health www.easyhealth.org.uk
Exercise Making Health Information Easier Exercise | A Picture of Health | Making Health Information Easier (southwest.nhs.uk)
Eye Problems A – Z Easy Health Eyes | Easy Health
Eyes A – Z Easy Health (+ Videos) Eyes | A Picture of Health | Making Health Information Easier (southwest.nhs.uk)
Falls A – Z Easy Health Falls | Easy Health
Feelings Making Health Information Easier Feelings | A Picture of Health | Making Health Information Easier (southwest.nhs.uk)
Feeling Upset A – Z Easy Health www.easyhealth.org.uk
Feet A – Z Easy Health (+ Videos) Feet | Easy Health
Food A – Z Easy Health www.easyhealth.org.uk
Gall Bladder A – Z Easy Health Gall Bladder | Easy Health
Germs Making Health Information Easier Germs | A Picture of Health | Making Health Information Easier (southwest.nhs.uk)
Going to the Chemist A – Z Easy Health www.easyhealth.org.uk
Going to the Dentist A – Z Easy Health Dentist | Easy Health
Going to the Doctor A – Z Easy Health Doctor | Easy Health
Going to Hospital A – Z Easy Health and Making Health Information Easier Hospital | Easy Health

Going into hospital | A Picture of Health | Making Health Information Easier (southwest.nhs.uk)

Going to the Nurse A – Z Easy Health Nurses | Easy Health
Going to the Opticians A – Z Easy Health A Visit To The Optician | Easy Health
Grief A – Z Easy Health (+ Videos) Grief | Easy Health
Grommets A – Z Easy Health www.easyhealth.org.uk
Growing Up Making Health Information Easier Growing Up | A Picture of Health | Making Health Information Easier (southwest.nhs.uk)
Having a Mammogram Making Health Information Easier BreastcancerandbreastcareAccessible.pdf (southwest.nhs.uk)
Having a CT Scan Making Health Information Easier Having a CT Scan
Having and Endoscopy Making Health Information Easier Appendix GG – endoscopy powerpoint (southwest.nhs.uk)
Health Action Plans Easy Read – folders and discs / online Health Facilitation Team www.2gether.nhs.uk
Health Action Plans A – Z Easy Health www.easyhealth.org.uk
Health Cards & Appointments A – Z Easy Health www.easyhealth.org.uk
Health Checks &Assessments A – Z Easy Health www.easyhealth.org.uk
Healthy Eating A – Z Easy Health (+ Videos) Healthy Eating | Easy Health
Hearing Aids A – Z Easy Health Hearing Aids | Easy Health
Heart Disease A – Z Easy Health (+ Videos) Heart Disease | Easy Health
Hernia A – Z Easy Health What is a Hiatus Hernia? | Easy Health
Hospital A – Z Easy Health Hospital | Easy Health
Hospital Passports A – Z Easy Health Hospital Passports | Easy Health
Hygiene A – Z Easy Health Hygiene | Easy Health
Hypertension A – Z Easy Health www.easyhealth.org.uk
Hyperthyroidism A – Z Easy Health www.easyhealth.org.uk
Information to help you take your medication A – Z Easy Health Medication | Easy Health
Information Governance Easy read – keeping your information safe www.2gether,nhs.uk
Keeping Healthy Making Health Information Easier Keeping healthy | A Picture of Health | Making Health Information Easier (southwest.nhs.uk)
Illnesses Making Health Information Easier Illnesses | A Picture of Health | Making Health Information Easier (southwest.nhs.uk)
Learning Disabilities A – Z Easy Health(+ Videos) www.easyhealth.org.uk
Letter Templates A – Z Easy Health www.easyhealth.org.uk
Job Application Form Easy read – receptionist www.2gether.nhs.uk
Job Description Easy read – receptionist www.2gether.nhs.uk
Maternity A – Z Easy Health Pregnancy | Easy Health
Medication Making Health Information Easier Medication | A Picture of Health | Making Health Information Easier (southwest.nhs.uk)
Medicines A – Z Easy Health Medication | A Picture of Health | Making Health Information Easier (southwest.nhs.uk)
Making a Complaint A – Z Easy Health Complaints | Easy Health
Menopause A – Z Easy Health (+ Videos) Menopause | Easy Health
Menopause Making Health Information Easier Menopause | A Picture of Health | Making Health Information Easier (southwest.nhs.uk)
Menstruation Making Health Information Easier Menstruation | A Picture of Health | Making Health Information Easier (southwest.nhs.uk)
Mental Capacity Making Health Information Easier Mental Capacity | A Picture of Health | Making Health Information Easier (southwest.nhs.uk)
Mental Health A – Z Easy Health (+ Videos) Mental Health | Easy Health
Mental Health Act A – Z Easy Health Your Rights and Responsibilities As An Informal Patient | Easy Health
Mental Health Act Making Health Information Easier Mental Capacity Act 2005 Summary – easy read (southwest.nhs.uk)
Mental Health – Feelings Making Health Information Easier Feelings | A Picture of Health | Making Health Information Easier (southwest.nhs.uk)
Mental Health – Illnesses Making Health Information Easier Illnesses | A Picture of Health | Making Health Information Easier (southwest.nhs.uk)
Mental Health – Keeping Well Making Health Information Easier Keeping Well | A Picture of Health | Making Health Information Easier (southwest.nhs.uk)
Mental Health – Medication Making Health Information Easier Medication | A Picture of Health | Making Health Information Easier (southwest.nhs.uk)
Mental Health – Mental Capacity Making Health Information Easier Mental Capacity | A Picture of Health | Making Health Information Easier (southwest.nhs.uk)
Mobile phone poster Easy read www.2gether.nhs.uk
My End of Life Book Easy read – and online Health Facilitation Team www.2gether.nhs.uk
My Health Book Easy read – incl long term health conditions and health resources discs / online Health Facilitation Team www.2gether.nhs.uk
Nose Making Health Information Easier Nose | A Picture of Health | Making Health Information Easier (southwest.nhs.uk)
Noses A – Z Easy Health www.easyhealth.org.uk
Nurses A – Z Easy Health Nose Bleeds | Easy Health
Occupational Therapy A – Z Easy Health Occupational Therapy | Easy Health
Old Age A – Z Easy Health www.easyhealth.org.uk
Organ & Tissue Donation A – Z Easy Health www.easyhealth.org.uk
Osteoporosis A – Z Easy Health www.easyhealth.org.uk
Pain & Discomfort A – Z Easy Health Pain | Easy Health
Palliative Care A – Z Easy Health Palliative Care | Easy Health
Parenting A – Z Easy Health www.easyhealth.org.uk
PEG Feeding A – Z Easy Health PEG Feeding | Easy Health
Periods A – Z Easy Health Periods | Easy Health
Person Specification Easy read – template www.2gether.nhs.uk
Physiotherapy A – Z Easy Health Physiotherapy | Easy Health
Postural Care A – Z Easy Health (+ Videos) Postural Care | Easy Health
Pregnancy A – Z Easy Health Pregnancy | Easy Health
Psychology A – Z Easy Health www.easyhealth.org.uk
Psychosis Easy read Health Facilitation Team www.2gether.nhs.uk
Puberty A – Z Easy Health Puberty | Easy Health
Reception Easy read – how to apply for the job www.2gether.nhs.uk
Relationships A – Z Easy Health (+ Videos) www.easyhealth.org.uk
Self Harm A – Z Easy Health Self Harm | Easy Health
Sex & Relationships A – Z Easy Health Sex and Relationships | Easy Health
Skin Conditions A – Z Easy Health (+ Videos) Skin | Easy Health
Smear Test A – Z Easy Health Smear Test | Easy Health
Smoking A – Z Easy Health Smoking | Easy Health
Speaking Up A – Z Easy Health (+ Videos) www.easyhealth.org.uk
Staying Safe A – Z Easy Health Safety | Easy Health
STD’s Making Health Information Easier STDs | A Picture of Health | Making Health Information Easier (southwest.nhs.uk)
Stress A – Z Easy Health Stress | Easy Health
Stroke A – Z Easy Health Stroke | Easy Health
Sun Care A – Z Easy Health Sunburn | Easy Health
Swine Flu A – Z Easy Health www.easyhealth.org.uk
Talking to Health Professionals A – Z Easy Health www.easyhealth.org.uk
Teeth A – Z Easy Health(+ Videos) Teeth | Easy Health
Testicles A – Z Easy Health Testicles | Easy Health
Tests & Checks A – Z Easy Health Tests | Easy Health
The Brain A – Z Easy Health www.easyhealth.org.uk
Thrush Making Health Information Easier Thrush | A Picture of Health | Making Health Information Easier (southwest.nhs.uk)
Treatments Making Health Information Easier Treatments | A Picture of Health | Making Health Information Easier (southwest.nhs.uk)
Visiting Health Professionals A – Z Easy Health (+ Videos) www.easyhealth.org.uk
Warmth A – Z Easy Health www.easyhealth.org.uk
Maternity Making Health Information Easier Maternity | A Picture of Health | Making Health Information Easier (southwest.nhs.uk)
Weight A – Z Easy Health Weight | Easy Health
Wellbeing A – Z Easy Health www.easyhealth.org.uk
What to do in an emergency A – Z Easy Health www.easyhealth.org.uk
Teeth Making Health Information Easier Teeth | A Picture of Health | Making Health Information Easier (southwest.nhs.uk)
X-ray’s & Scans A – Z Easy Health X-ray’s and scans | Easy Health

 

Useful Links

NHS England » Accessible Information Standard (Easy Read)