We may occasionally ask for feedback in relation to your care or treatment by sending a survey to your home address.
In all cases this will have a covering letter from the Chief Executive of the Trust. This letter will be sent directly from us or from a trusted partner organisation. We use the information from these surveys to influence the care and treatment that we provide and will not share the information we collect for any other purpose.
These surveys are voluntary, and anonymous. Please be assured that your future care and treatment at our hospitals will not be affected as a result of you completing these surveys or not.
Whilst we value your feedback we understand you may wish to opt out of these surveys. If you prefer not to receive these surveys please inform a member of staff who will inform the Patient Experience team.
Further information about our Patient Experience team can be found here.