End of Life Care at Blackpool Teaching Hospitals
To ensure excellence in End of Life Care
“Care that is compassionate, equitable, reliable, improves the care experience and makes best use of resources.”
In end of life care, there is only one chance to get it right. The Trust recognises the importance of providing high quality care to all patients at the end of their lives. Over the past seven years, the End of Life Care team within Blackpool Teaching Hospitals NHS Foundation Trust has been working hard to improve the care that is provided during this often very difficult period for patients and those important to them. The team is made up of nurses, doctors, allied health professionals, members of the hospital discharge team and chaplaincy team, supported closely by project support and hospital management, with the aim to ensure excellence in end of life care.
Meet the team
The team is led by Dr Harriet Preston, Head of Department for Palliative Medicine and Clinical Lead for End of Life Care, and Jackie Brunton, Lead Nurse for Cancer and End of Life Care. We are supported by Rev. Ian Baxter, Chaplaincy Lead, and Gail Watson, Interim Directorate Manager. The team has strong nursing input from ward managers, matrons and Trinity Palliative Care Clinical Nurse Specialists. Our extended team includes representatives from community services, speech and language therapy, hospital discharge team, respiratory team and links with services for carers and for patients with other life limiting illnesses such as dementia.
Awards and recognition
The End of Life Care team have been delighted to have received several awards over the past seven years. The team was the overall winner in the Cancer Care category of the Care Integration Awards 20102. In 2014 The Fylde Coast Carers Trust named the team ‘Hospital Team of the Year’ and in 2015 they were awarded ‘End of Life Care Team of the Year’ at the Patient Safety Awards. The team were named ‘Palliative Care Team of the Year’ at the 2016 BMJ awards.
Advance Care Planning poster campaign
CQC inspection, 2014
We were delighted with the outcome from the inspection, with the Trust awarded an Outstanding for the section titled ‘Are end of life care services responsive to people’s needs? The overall rating for End of Life Care was Good, reflecting the value of investment in training for our staff which has empowered them to deliver a high quality patient centred service for patients and their families.
National Care of the Dying Audit report 2016
Following the results of a national audit we are pleased to report that Blackpool Teaching Hospitals NHS Foundation Trust has performed above the national average when it comes to caring for patients at the end of their life. In particular the trust scored above the national average for 5 key areas known as ‘End of Life Care Quality Indicators.’ These areas included recognition that a person may be dying, communicating this with the dying person and those persons important to them, establishing any concerns and needs of the dying person and those important to them, and developing an individualised plan of care for the dying person. Although we are delighted with this we recognise that there is still work to be done, in particular in widening the access to specialist palliative care services out of hours and at weekends.
The aim of palliative care is to improve the quality of life for patients and their loved ones. The hospital palliative care service provides specialist symptom management, psychological and social support for patients referred to the team who have a life limiting illness or progressive illness. The team consists of two Palliative Medicine Consultants, a Consultant Pharmacist, three Trinity Clinical Nurse Specialists and three Associate Nurse Specialists. We work alongside other teams within the hospital to enhance the care that is provided to patients and their families or carers. We currently work from 8 am to 5pm Monday to Friday and some bank holidays.
As part of an integrated palliative care service, we can access other services to support patients when they are discharged from hospital, depending on their wishes and their needs. This may include referral to Trinity Hospice for those who would benefit from assessment in the specialist unit or referral to the Trinity Community Nurse Specialists who support patients who wish to remain at home or in their care home. Other services include the Trinity Hospice at Home service which aims to provide care and support for patients within their own home, the Trinity Day Therapy Unit and counselling and bereavement support from the Linden Centre.
Hospital Palliative Care team answer phone 01253 953670
Trinity CNS team secretaries (Mon-Fri 0830 – 1230 and 1330 -1700)
Trinity Hospice main switchboard 01253 358881
Linden Centre 01253 595552