Troubleshooting Hearing Aids

Listed below are a list of common hearing aid problems and their solutions. If you cannot solve the problem please attend in one of our hearing aid repair sessions.

 

Hearing aid not working at all

  1. Check that hearing aid is switched on.
  2. Replace the battery
  3. Check that the battery is in correctly
  4. Inspect the earmould for blockage of wax /water
  5. For body worn hearing aids check the cord is plugged in and in good condition.

 

Hearing aid whistling/feedback

  1. Make sure the earmould is in correctly
  2. Lower the volume on the hearing aid
  3. Earmould may be loose and new one needed
  4. Wax and ear infections can cause feedback
  5. Scarves and hats covering the hearing aid can cause feedback

 

Decreased volume / distorted sound

  1. Replace battery
  2. Check earmould for wax/moisture

 

Short battery life

  1. Always open the battery drawer fully when aid not in use
  2. Store new batteries away from heat and moisture
  3. If aid is whistling this will drain batteries faster

 

NB: Ear Syringing is available at the GP Led Walk-in Centre, within Whitegate Health Centre, every day – between 8am and 5.30pm, including weekends – no appointment necessary.

Downloadable Guides:

Please use the links below to download:

EAR MOULD RETUBING (WITH IMAGES)

EAR MOULD AND TUBING ATTACHMENT (WITH IMAGES)

EAR MOULD CLEANING AND INSERTION (WITH IMAGES)

PUTTING IN MOULD (FROM IFU)

 

INSERTING YOUR THIN TUBE HEARING AID

CLEANING YOUR THIN TUBE HEARING AID

THIN TUBE CLEANING GUIDE (WITH IMAGES)

PUTTING IN THIN TUBE (FROM IFU)

 

HOW TO CHANGE THE BATTERY

TURNING THE AID ON & OFF

 

COMMUNICATION SKILLS FOR YOU

COMMUNICATION SKILLS FOR FAMILY & FRIENDS

TROUBLESHOOTING GUIDE