FAQs and Confidentiality

It is vital that you feel that you can talk about your problems and share personal information, knowing who will know about your involvement in our service and where/how your information will be kept.

Anything that is talked about with Blackpool Healthier Minds will remain private but there are limitations to this that will always be explained to anyone accessing talking therapies by your practitioner at your very first appointment. This duty and obligation to protect confidential personal information means all staff must keep information secure and safe.

NHS staff have to follow the NHS Code of Practice on Confidentiality.  You can read more about Data Security and Information Governance.

The professional accrediting bodies for Psychological Wellbeing Practitioners, CBTs, Counsellors and Psychotherapists also have their own rules on this in their ethical frameworks.

If you provide us with any information that indicates you or anyone else is at risk of harm, we may need to involve either your GP or another service or both. We will aim to do this with your knowledge and consent wherever possible.

If you have any questions regarding confidentiality, please raise these at your initial welcome and assessment call. Your practitioner will explain the boundaries of confidentiality and answer your questions.
If you have any questions about confidentiality prior to making a referral, please contact us.