The best way for Blackpool Victoria to become the best at looking after people, is to find out what we do well, and what we can do better.
Doctors and Nurses know about medicines and keeping you healthy, but only you can tell us how we can make you as safe, happy and knowledgeable about your health and when you have to stay in hospital.
How do you feel when you’re in hospital?
Do our Doctors introduce themselves and explain what’s going on?
How can we keep children happy when you’re waiting for an appointment?
Blackpool Victoria Hospital really likes to hear from its patients, it’s so important that we can help as many people to be as healthy and happy as possible and be supportive when times are tough.
There are many projects like this across the country and a lot of people agree that listening to you and other patients is a good idea; they’ve even written it down in policies and guidance.
One of the most important times that listening to children and young people is mentioned is in something called the United Nation’s Convention of Rights to the Child or Children’s Rights.
Our country signed up to make sure that each child aged up to 18, has the things mentioned in children’s rights.
Article 12 says that ‘Children have the right to say what they think should happen, when adults are making decisions that affect them, and to have their opinions taken into account’ (UNCRC, Article 12).
You can find out lots of information about all of the Children’s Rights here https://www.unicef.org.uk/what-we-do/un-convention-child-rights/ or perhaps ask a teacher.