Listed below is a list of common hearing aid problems and their solutions. If you cannot solve the problem, please attend in one of our hearing aid repair sessions.
Hearing aid not working at all
- Check that hearing aid is switched on
- Replace the battery
- Check that the battery is in correctly
- Inspect the ear mould for blockage of wax /water
- For body worn hearing aids check the cord is plugged in and in good condition
Hearing aid whistling/feedback
- Make sure the ear mould is in correctly
- Lower the volume on the hearing aid
- Ear mould may be loose and new one needed
- Wax and ear infections can cause feedback
- Scarves and hats covering the hearing aid can cause feedback
Decreased volume/distorted sound
- Replace battery
- Check ear mould for wax/moisture
Short battery life
- Always open the battery drawer fully when aid not in use
- Store new batteries away from heat and moisture
- If aid is whistling this will drain batteries faster
NB: Ear syringing is available at the GP-led walk-in centre, within Whitegate Health Centre, every day – between 8am and 5.30pm, including weekends – no appointment necessary.
Downloadable Guides:
Please use the links below to download:
- EAR MOULD RETUBING (WITH IMAGES)
- EAR MOULD AND TUBING ATTACHMENT (WITH IMAGES)
- EAR MOULD CLEANING AND INSERTION (WITH IMAGES)
- PUTTING IN MOULD (FROM IFU)
- INSERTING YOUR THIN TUBE HEARING AID
- CLEANING YOUR THIN TUBE HEARING AID
- THIN TUBE CLEANING GUIDE (WITH IMAGES)
- PUTTING IN THIN TUBE (FROM IFU)
- HOW TO CHANGE THE BATTERY
- TURNING THE AID ON & OFF
- COMMUNICATION SKILLS FOR YOU
- COMMUNICATION SKILLS FOR FAMILY & FRIENDS
- TROUBLESHOOTING GUIDE
