Hospital teams slash waiting times for patients

Charlotte Billington

Two hard working teams at Blackpool Victoria Hospital have dramatically slashed their waiting times.

As part of the Trusts Better Care Now Waits programme the Occupational Therapy (OT) and Physiotherapy teams were tasked with assessing 90 per cent of patients within 24 hours of referral.

The Physiotherapy team has now hit that target after working tirelessly to streamline the service.
Amazingly, the OT team’s approach has been so successful that it no longer has a waiting list.

Charlotte Billington, Hospital Physiotherapy and Occupational Therapy Manager said the teams deserved credit for the huge efforts they have made.

She said: “Our success has been a real confidence boost for the teams. It has really hit home how valued we are as a service. This has inspired the teams to do their best and to keep pushing to hit the target.”
“We’re a service that covers all of the hospital wards and we feel really supported by the Better Care Now programme management team.”

Posted in Positive, Values.