Directorate Manager of ED, Helen Raybould; ED Matron Tara Hassett, Chief Executive Kevin McGee, Head of Department (Emergency Medicine) Dr Antony Kearns and ED Lead for the Emergency Village, Dr Adeline Israel
First phase of Blackpool ‘Emergency Village’ opens
BLACKPOOL Victoria Hospital’s Emergency Department (ED) has opened the first phase of its Emergency Village development.
The upgraded, extended and enhanced waiting room and Minors area, which treats non-life threatening emergency illnesses and injuries, was opened by Blackpool Teaching Hospitals NHS Foundation Trust’s Chief Executive, Kevin McGee and Medical Director, Dr Jim Gardner (video below).
Kevin said: “This is the start of our new Emergency Village development and it is fantastic.
“It is a high quality facility that is a real testament to everybody who has worked on the programme.
“The quality of the development is outstanding and I want to say a big thank you to everyone who has played their part in designing it.
“It will be a fabulous facility for our staff and for all our patients.’’
The work was due to start in 2023 but began two and a half years ahead of schedule thanks to a successful bid for part of a share of £300M allocated across the country by the Government to upgrade facilities ahead of winter.
A fundamental element of the ED redesign has been to open up the waiting area which gives an opportunity to increase the social distancing capability almost five fold leading to a much better experience for patients and visitors.
Dr Gardener opened the new Minors area.
Medical Director, Dr Jim Gardner and ED Lead for the Emergency Village, Dr Adeline Israel, open the Minors area
He said: “I am very honoured to be opening these wonderful new facilities. I am so proud that even through the most awful Covid-19 pandemic, we have managed to continue the on-going modernisation of our facilities and our services. This is great testament to all involved.
“The opening today represents just one step along our journey of modernisation. I hope everyone appreciates the work that has gone in to making this happen and I look forward to future openings as our schemes develop.”
Blackpool Victoria Hospital’s Emergency Village development aims to enhance the Emergency Department and Critical Care wards by upgrading facilities, adding capacity and significantly enhancing patient experience.
Emergency Department Lead for the Emergency Village, Dr Adeline Israel, said: “I am absolutely delighted to see our vision become reality today. This is the result of months of dedicated hard work by an excellent team.
“The waiting area as planned is now spacious, Covid compliant and well supervised ensuring patient safety. Furthermore, its splendid design bearing the colour of the Royal College of Emergency Medicine has exposure to natural sunlight and provides a calm, welcoming and therapeutic environment in an otherwise stressful situation.
“The Minors has been meticulously designed and has the essential equipment to treat minor injuries and illness. The outstanding feature of this area is its flexibility. It has the capability to be an isolation zone for Covid patients with direct access to them without compromising the safety of other patients in the department.
One of the new Minors bays
“It is a proud moment for everyone involved in reaching this milestone of the Emergency Village. I look forward to achieving many more such milestones towards the completion of this life-saving project. My sincere thanks to each and every person who made this happen.”
The Trust is looking to receive close to £13M to develop an ‘Emergency Village’ as part of a national fund to upgrade NHS Services in England, subject to successful approval of the full business case.
Work on the wider development is scheduled to begin in in the coming months.
The construction partner for the scheme is Integrated Health Projects (IHP), a joint venture between VINCI Construction UK and Sir Robert McAlpine.
You can view the opening of the new waiting room and Minors area here:
Opening of the new waiting room and Minors area – YouTube
The 3D ‘fly through’ of the proposed new Emergency Department, can be viewed at https://youtu.be/RaoJeFwbkB8
You can also follow the progress of the project at: https://www.facebook.com/BTHEmergencyVillage and Twitter: @BTH_E_Village.
The new ED waiting area
Work starts on new Mental Health Urgent Assessment Centre as part of Emergency Village plans
Plans to enhance and expand Blackpool’s emergency care departments in a new ‘Emergency Village’ have moved onto the next phase of construction in collaboration with Lancashire and South Cumbria Foundation Trust.Lancashire and South Cumbria Foundation Trust have submitted a business case to access approximately £8.1m of national funding.. This is to improve the service offering, enhance rehabilitation provision and to also support people with urgent mental health needs.The work has begun on the new Mental Health Urgent Assessment Centre, adjacent to Blackpool Victoria Hospital’s Emergency Department. This is a dedicated facility to support people with urgent mental health needs presenting in A&E in order to ensure the right care is given at the right time, by the right people, in the right place.Mental Health Clinical Director for Lancashire and South Cumbria FT, said: “The new facility for assessment of individuals who may present to the Emergency Department will enable us to provide a much more responsive service to our Emergency Department colleagues and of course service users.
“Assessments can take place in an improved environment and support us in discharging service users home.”
Following extensive consultation with staff, patient panels and external agencies, the project’s Programme Board has now finalised its plans and submitted the outline business case for a further £13m in capital funding from NHS Improvement to develop an ‘Emergency Village’ at Blackpool Victoria Hospital as part of a fund to upgrade NHS Services in England.
The Emergency Village will create a better Emergency Department and improved Critical Care wards by upgrading facilities and adding capacity which will enhance the patient experience across the Fylde coast.
Emergency Village and Critical Care development clinical lead for the Emergency Department, Dr Adeline Israel, said: “This new mental health (MH) model being developed to provide an alternative pathway for patients accessing emergency departments is a milestone in transforming emergency mental health care.
“It is acknowledged that emergency departments are busy, high stimulus environments and are not the ideal place for patients suffering with mental health difficulties in crisis.
“The proposed joint triage by ED and MH team also supports service users accessing the new unit when they require a safe environment for urgent assessment.
“We are indeed glad for this collaborative initiative with Lancashire Care which is a very positive step towards better care for these patients.”
“The Mental Health Assessment unit will provide a calming environment for the assessment and development of treatment plans for more complex service users who are in crisis and are accessing emergency services but have no medical need.’’
You can follow the progress of the project on the Trust’s website at: bfwh.nhs.uk/emergency-village
A 3D ‘fly through’ of the proposed new Emergency Department, featuring the new waiting and Minors area, can be viewed at https://youtu.be/RaoJeFwbkB8
You can also follow the progress of the project on the Trust’s Facebook: https://www.facebook.com/BTHEmergencyVillage and Twitter: @BTH_EVandCC
WORKS UPDATE (PLEASE ALSO VISIT THE EMERGENCY DEPARTMENT SECTION)
THIS WEEK’S UPDATE TO OCTOBER 16, 2020:
The new temporary waiting room in the Emergency Department
Work has begun on the new Mental Health Urgent Assessment Centre which will be housed in the former ADAS /OT (Anticoagulation/Occupational Therapy offices) space next to the main ED entrance.
The work will be conducted by teams appointed by Lancashire and South Cumbria Foundation Trust and on completion, will be a dedicated treatment area to improve emergency mental health services for the Fylde coast.
This week, the temporary new waiting room, with toilets, opened in the Emergency Department. Vending machines will be in place next week.
The new configuration also allowed ITU to gain a new staff room until the bigger Critical Care build starts in earnest in Spring 2021. Work has also started on new toilets, in the former the ED waiting room.
ED is also operating from the former Urgent Care Centre area (ED2).
Elsewhere, the control room for patient flow has moved to the former PMO office and as previously reported, ADAS (Anticoagulation) and OT offices have move to a new modular building near the Gastro department. Child Physiotherapy, Urogynaecology Physiotherapy Service, ESD and Casher have also be relocated.
INFORMATION FROM ATLAS, WHO ARE SUPPORTING THE EMERGENCY VILLAGE WORKS:
This coming week, the demolition works on the former minors’ area will be coming to a close; paving the way for construction to begin in this area.
In addition, with the new waiting area and WCs in place, demolitions of the former waiting area and WCs will continue.
Finally, a new temporary corridor will be formed to allow access by patients and staff to the main hospital, as the original glass fronted corridor will become part of the contractors’ demolition site.
You can also follow progress at:
BLACKPOOL URGENT TREATMENT CENTRE MOVES TO TEMPORARY ON-SITE LOCATION
SAME SERVICE, NEW TEMPORARY LOCATION NEAR BLACKPOOL ED/A&E.
As building work at Blackpool Victoria Hospital’s Emergency Village and Critical Care development progresses an important service will be temporarily moving to another location on the Blackpool Victoria site.
The Urgent Care Centre will relocate from its current position adjacent to the Emergency Department (ED), to a new temporary modular building within the nearby Whinpark 1 car park by the end of today, September 30.
The fully functioning service will be housed in Whinpark 1, just across from the Emergency Department, until early 2021 while the construction of a new Minors’ area begins as part of an overall expansion of the Emergency Department.
Emergency Village and Critical Care Development Lead, Nigel Fort, said: “By moving the existing Minors into an enlarged new location, currently occupied by the Urgent Care Centre, it will allow for the generation of five additional cubicles in Majors – the area that treats emergency patients.”
The Urgent Care Centre is run by Fylde Coast Medical Services.
Emma Edwards, Head of Fylde Coast Integrated Urgent Care Service, FCMS (NW) Ltd, said: “This is an exciting time for all that have been involved in the development of the Emergency Village as this move will provide the space required to commence the building work on the overall project.
“The services that will be moving as part of the Urgent Care Centre relocation are the Urgent Treatment Centre (UTC), Out of Hours Service and the DVT Service which have all occupied this space for some time.
“Patients who have a pre-booked appointment with any services and have been given a timeslot to attend, should come directly to the reception area in the new modular building.
“For patients who require urgent or emergency care and have not been directed to the UTC or ED, they should continue to attend the main reception area located at the front of the Emergency Department.
“Here patients will be greeted by our Frontline Reception Team, who will ask a few questions and then direct them to the most appropriate service for their presenting symptoms.
“We understand that this will feel different for both patients and staff working within those services and we will be supporting everyone involved. We encourage any comments or feedback to ensure the patient journeys are clear and as smooth as possible.’’
Blackpool Victoria Hospital’s Emergency Village and Critical Care development has focused on creating a better Emergency Department together with the Critical Care wards by upgrading facilities, adding capacity and significantly enhancing patient experience across the Fylde coast.
Emergency Consultant and Emergency Department Lead for the Emergency Village and Critical Care Development, Dr Adeline Israel, said: “The footprint of ED will temporarily shrink further due to these changes.
“It is vital for patients to use the ED for emergencies only. For non-emergency conditions they can try alternative pathways like NHS 111 First. On arriving in ED patients would be triaged based on their clinical condition and redirected to the appropriate facilities if not requiring emergency treatment. It would be best to call 111 or use the online services before presenting to ED.”
Following extensive work consulting with staff, patient panels and external agencies, the project’s Programme Board has now finalised plans and has submitted the business case for the capital funding from NHS Improvement to receive close to £13m to develop an ‘Emergency Village’ as part of a national fund to upgrade NHS Services in England.
Work on the wider development is scheduled to begin in Spring 2021. The Urgent Care Centre will eventually move back permanently within the Emergency Village footprint.
The 3D ‘fly through’ of the proposed new Emergency Department, featuring the new waiting and Minors area, can be viewed at https://youtu.be/RaoJeFwbkB8
You can also follow the progress of the project at Facebook: https://www.facebook.com/BTHEmergencyVillage and Twitter: @BTH_EVandCC
Emergency care at Blackpool Victoria Hospital has received a £2,785,000 boost from the Government.
Welcoming the new funding, Director of Operations at Blackpool Teaching Hospitals NHS Foundation Trust, Berenice Groves, said the cash would support work being done to create an Emergency Village and new Critical Care programme to develop a world class service for patients across the Fylde coast.
“This money will support us in bringing forward elements of the Emergency Village development, allowing us to create more space and a new clinical area to improve patient experience,” explained Berenice.
Work can now begin on creating a minor injury unit which will free up more cubical space in the main Emergency Department. This will involve some restructuring and building work in the hospital’s A&E department and Urgent Care Unit and it is hoped this project will be completed by Christmas.
“As we get ready for winter we need to ensure patients feel confident about accessing health care and this means ensuring patients receive appropriate help in a safe and suitable setting.
“To help alleviate some of the pressures on our A&E services, Blackpool will become one of the first areas in the North West to roll out the new nation-wide NHS111 First system which will allow patients to be given appointment times for health care ensuring they are seen and treated quickly and appropriately in the most suitable setting.
“If patients are directed to our Emergency Department this funding will allow us to ensure strict social distancing measures by increasing the waiting area and ensuring more space to accommodate patient care.”
Work on the planned £13m Emergency Village was earmarked to start in 2023, but this funding will allow the Trust to bring the start date forward to help with winter pressures and expand waiting areas and increase the number of treatment cubicles to reduce overcrowding and improve infection control measures.
“For us to offer first-class health services, it is vital patients help us by accessing health care in the most appropriate way,” Berenice added.
“Our A&E department must be kept free for emergency treatment only so that we can provide the best possible care. With strict social distancing measures in place health care will be more challenging and we ask the community to use the NHS111 system to ensure they are directed to the right service for their needs.”
Kevin McGee, Chief Executive of the Trust said: “Throughout the pandemic, the NHS has been here for you and emergency departments have remained open. If you do have to go to hospital, please be assured that it is as safe as possible – NHS staff are following strict social distancing and hygiene measures to allow people to access care safely. Please do not hesitate to access emergency treatment if you need it.
“Winter is always a busy time, and with the added pressures of COVID-19, this funding will help us to continue to deliver safe and quality care in this new normal and meet the future needs of people in our area.”
The cash allocated to Blackpool Teaching Hospitals is part of a share of £300 million allocated across the country to upgrade facilities ahead of winter.
You can follow the progress of the Emergency Village and Critical Care development on this web page plus Facebook: https://www.facebook.com/BTHEmergencyVillage and Twitter: @BTH_E_Village.
Plans progress in Blackpool Emergency Village and Critical Care development
Plans to enhance and expand emergency and critical care departments in Blackpool have been gathering pace, with further progress in a number of key areas.
Blackpool Victoria Hospital’s Emergency Village development will focus on creating a better Emergency Department together with the Critical Care wards, by upgrading facilities and adding capacity, enhancing patient experience across the Fylde coast.
Following extensive work consulting with staff, patient panels and external agencies, the project’s programme board have now finalised plans ahead of the business case submission for the capital funding from NHS Improvement and are ready to appoint a third party contractor for construction.
Emergency Village Clinical Lead for the Emergency Department, Dr Adeline Israel, said: “I am excited and pleased about the progress being made.
“Currently, our exceptional staff work under extremely challenging conditions of constrained space, shortage of manpower and high influx of patients with a wide range of needs.
“The Emergency Village can potentially close the gap on the resources by providing the right space and design, robust processes and pathways and attract manpower by offering a training environment that will be second to none.
“This, combined with education of the public to visit ED only during a medical emergency, will go a long way to make it a centre of excellence.
“The ED is considered as the A&E (Anything and Everything) department with high-user demands. Staff are stretched to a large extent already trying to meet these demands while even tolerating abuse and misbehaviour at times. A greater appreciation of their dedicated work is required for harmonious functioning of this pressurised, vulnerable and sensitive area.
“The Emergency village offers the hope of a much better environment for the staff to enhance patient experience and deliver high quality of care with improved outcomes. This hope continues to drive and motivate us. Therefore, I am encouraged to strive towards making this vision a reality soon.”
Plans will see a new Critical Care building constructed just behind the current Emergency Department/Urgent Care Centre. The current High Dependency Unit and Intensive Care units will move from their current locations, freeing up room for the Emergency Department to expand.
Emergency Village Clinical Lead for Critical Care, Dr Rob Thompson, said: “We are really excited that we can start to visualise the new unit and the benefits to both staff and patients.
“The new unit will include rehabilitation areas, a space fit for purpose. The new patient rooms will also be more appropriate for the critical care environment.”
The Trust is set to receive close to £13m to develop an ‘Emergency Village’ as part of a national fund to upgrade NHS Services in England, subject to successful approval of the full business case.
Lancashire and South Cumbria NHS Foundation Trust is also set to receive £8.2m to improve facilities and ensure that mental health patients on the Fylde coast are receiving care in the right place to support their needs.
A 3D ‘fly through’ of the proposed new Critical Care unit can be viewed at https://www.youtube.com/watch?v=obVBOCJmxzE
The Emergency Department’s fly throughs will be released over the next few weeks.
You can follow the progress of the project on the Trust’s website at: www.bfwh.nhs.uk/emergency-village plus Facebook: https://www.facebook.com/BTHEmergencyVillage and Twitter: @BTH_EVandCC
The Clinically Led Workforce and Activity Redesign (CLeAR) programme has also been working to establish the needs of the patient and link current activity to the workforce by using advanced analytics in the Emergency Department, and may help influence staffing decisions and new models of care.
IF YOU HAVE ANY QUESTIONS ABOUT THE DEVELOPMENT, YOU CAN EMAIL bfwh.EVandCC@nhs.net
AND YOU WILL RECEIVE AN ANSWER WITHIN 72 WORKING HOURS.