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FOI Request

Disclosure ID
FOI/06271
Request Date
September 11, 2023
Subject
Phone consultations policy
Description

Do you have a policy/guidelines about phone consultations, specifically if the patient does not answer the first call. Also length of time that the patient should be expected to wait beyond the given appointment time. Please send me a copy if so.

Response

The Trust’s access policy is still being reviewed and no agreement has been made yet to the content. 

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