FOI Request
- Disclosure ID
- FOI 03578
- Request Date
- February 5, 2020
- Subject
- Outpatients Services
- Description
I would like to find out some information regarding the Trust Outpatient Services.
- How many booking centres or teams does the Trust have?
- How many staff work in the booking centre?
- How many outpatient appointments were booked per year over the last 2 years?
- What was the number of DNA’s in outpatients per year over the last 2 years?
- How many outpatient letters did the Trust send per year over the last 2 years?
- What did the Trust spend on RTT fines per year over the last 2 years?
- What patient booking system does the Trust use if any?
- How much did the Trust spend on Patient communications i.e Text and SMS last year?
- How much did the Trust spend on postage per year over the last 2 years?
- What software does the Trust use for booking or managing appointments?
- What does the Trust spend per year on patient booking software?
- How many FTE’s does the Trust employ in admin roles per year over the last 2 years?
Please note: if the Trust is not able to provide data over the last 2 years, last year would be sufficient.
- Response
Please see attachment 1