Display Single Record

FOI Request

Disclosure ID

FOI/02194

Request Date

February 1, 2018

Subject

TV Services

Description

1. I wondered which company provides the service?
2. I wanted a list of each tv package offered, including what is included, the full costs, the duration, and the list of channels this provides access to?
3. I wondered if there are any ways a patient can watch the tv for free and if so what are these periods and how are they accessed?
4. I wondered which payment methods are available to pay for the tv service and if there are any additional costs such as admin fees etc?
5. I wondered if refunds are available for the service and if so in what circumstances?
6. Does the trust profit from this scheme and if so how many in the last financial year?

Response

1. Hospedia
2. Please refer your query to Hospedia
3. Some patients get free tv at certain times of the day, please refer your query to Hospedia
4. Please refer your query to Hospedia
5. Please refer your query to Hospedia
6. No

Hospedia contact details:
For television-related enquiries, please call 0345 414 1234.
Email: info@hospedia.com

Customer Relations, Hospedia, Galloway House, The Crichton, Bankend Road, Dumfries DG1 4ZZ

Attachment 1

Attachment 2

Attachment 3

Attachment 4

Attachment 5

Attachment 6

Attachment 7

Attachment 8

Attachment 9