FOI Request
- Disclosure ID
- FOI/00976
- Request Date
- May 17, 2016
- Subject
- Pallative Care Complaints
- Description
1. How many complaints in the following years has the Trust received relating to the end of life care/palliative care of a patient? Please answer each year by breaking down month by month e.g. January: 9, February 10…
a) In 2015
b) So far in 2016 (up to 16/5/2016)
…
2. Of the number of complaints above what numbers were related to:
a) Communication that the patient is actually dying
b) The patient or relatives was unaware that lifesaving drugs had been withdrawn
c) Care, including dignity, respect and privacy
d) Lack of pain relief
e) Access to specialised support and information
f) Lack of access to care through the night, at weekends and over holiday’s periods
- Response
We do not hold this information in a readily accessible format.
To retrieve this information would involve a manual review of all complaints received and this would take in excess of 18 hours. We are therefore applying Section 12(1) and exempting this information on the grounds of cost.