FOI Request
- Disclosure ID
- FOI/00936
- Request Date
- April 29, 2016
- Subject
- Telephone Maintenance 2016
- Description
Please can you provide the following contract information with regards to the Trust’s telephone system (VOIP or PBX) for Hardware and Software maintenance and support: <ol> <li>Contract Type: Maintenance, Managed, Shared (If so please state orgs)</li> </ol> <ol> <li>Existing Supplier: If there is more than one supplier please split each contract up individually.</li> <li>Annual Average Spend: The annual average spend for this contract and please provide the average spend over the past 3 years</li> <li>Number of Users:</li> <li>Hardware Brand:</li> <li>Application(s) running on PBX/VOIP systems:</li> <li>Telephone System Type: PBX, VOIP etc</li> <li>Contract Duration: please include any extension periods.</li> <li>Contract Expiry Date: Please provide the day/month/year.</li> <li>Contract Review Date: Please provide the day/month/year.</li> <li>Contract Description: Please provide a brief description of the overall service provided under this contract</li> <li>Contact Detail of the person from with the organisation responsible for each contract including full Contact details</li> <li>If the service support area has more than one provider for telephone maintenance then can you please split each contract up individually for each provider.</li> <li>If the maintenance for telephone systems is maintained in-house can you please provide:</li> </ol> <ol> <li>Number of Users:</li> <li>Hardware Brand:</li> <li>Application(s) running on PBX/VOIP systems:</li> <li>Contact Detail: Of the person from with the organisation responsible for telephone maintenance full Contact details including full name, job title, direct contact number and direct email address.</li> <li>Also if the contract is due to expire please provide me with the likely outcome of the expiring contract.</li> </ol>
- Response
<ol> <li>Maintenance</li> <li>BT</li> <li>Commercial in Confidence</li> <li>6000</li> <li>Cisco</li> <li>Communications Manager, IM&P, Contact Centre, Voicemail</li> <li>IPT</li> <li>3 years</li> <li>1 July 2016</li> <li>1 May 2016</li> <li>Maintenance and Support</li> <li>Shaun Bucknill, Head of ICT, 01253 300000, <a href=”mailto:shaun.bucknill@bfwh.nhs.uk”>shaun.bucknill@bfwh.nhs.uk</a></li> <li>N/A</li> <li>N/A</li> </ol>