Many of the patients in our hospitals are sadly too ill to be allowed home for the festivities this year. We appreciate how difficult it will be for you to be apart from them during the festive period and we promise we will do all we can to support them, and uplift their spirts, making them feel part of our family at Blackpool Teaching Hospitals. Please read the information below on how you can stay connected during this period.
Presents and Gifts
Our Hospital Charity Blue Skies is asking members of the public to donate £5, to fund a surprise gift for a patient on Christmas Day. To find out more or donate please click here. All gifts will be distributed to our patients safely and in line with COVID guidance.
Gifts for your relative
Patient property drop-off :
Blackpool Victoria Hospital, Main Entrance Reception Desk, 9.30-4pm. It will be closed on the weekends and the 25th and 28th December. Please contact the Ward directly when the desk is not open. More details on the process can be found here.
Clifton Hospital, Main Entrance Reception Desk (to the left as you walk in), 8.00am – 8pm. It will be closed on the weekends and the 25th December.
As Christmas approaches, and in light of our visiting restrictions we appreciate people may wish to bring in their loved ones gifts that they can open on Christmas Day. At both of our hospitals, relatives or friends of patients have the opportunity to make a single Christmas drop-off, of items for their loved ones by close of play 21st December at the locations above.
When you’re ready to drop off your gift, ensure that you seal it in a disposable bag, no larger than a supermarket carrier bag. The bag should be labelled with the patient’s name, date of birth and ward. Belongings must be brought in by an unaccompanied adult. Please do not drop off gifts if you or anyone in your household or support bubble has symptoms of COVID-19; or if you have been advised to self-isolate by the NHS Test and Trace service.
Unfortunately we will not be able to tell you the bag has been received and cannot accept liability for this service. Unlabelled bags and property that do not reach the patient will be taken to our lost property.
Some guidance on what can be brought in is below:
- Pyjamas or supportive slippers
- Clothes (that are easy to put on)
- Puzzle books and pens
- Books and magazines
- Non-perishable food such as biscuits, sweets or chocolates in tins or sealed bags
- Letters, cards and photographs.
Please do not bring in:
- Homemade or hot food.
- Valuables such as jewellery (any belongings brought in will not be the responsibility of the hospital).
- Sharps such as scissors / needles.
- Flowers or plants.
- Christmas decorations.
- Alcohol or illicit drugs.
If you have a loved one expected to be in over Christmas, please use the ‘My Christmas message’ form to send them a card which can be shared with them on Christmas Day. This can be anything from a message of hope, to a poem, or a photo of a cherished memory. All messages must be sent by 21st December to allow time for the printing and distributing of cards. Any received after this period may be delivered after Christmas.
You can also post your relative or friend a Card to the ward they are staying on in our Hospitals. The addresses are below:
Blackpool Victoria Hospital
Whinney Heys Road
Lytham St Annes
Staying in touch
Even though you can’t visit your loved ones in person during their stay in hospital, we do have a range of other ways for you to stay connected to provide them with much-needed support in this festive period.
Use of mobile devices
Understandably, there has been an increase in calls to our wards and you may struggle to get through at times. Patients are able to use personal devices to stay in touch with family and friends such as their phones or tablets. Mobile reception is good across our sites and free Wi-Fi is available to everyone in our hospitals enabling the use of chat apps like iMessage and WhatsApp, and video calls such as Skype, Facetime or Zoom. Please ask a member of staff for the WIFI details.
We know it’s not always possible to get a loved one to use their device, so each ward does have a mobile phone and iPad that enable patients to video call a nominated relative with the help of our ward staff.
To make use of this service please call the ward they are staying on for further information.
Calling the ward
If you do need to telephone the ward for an update, please nominate a single family member to make the call. This will prevent long wait times for other patients and their families wishing to make calls. The Ward contact details can be found here.